Our booking conditions stipulate the terms and conditions for booking a trip with Husky Tours Lapland.
When Husky Tours receives payment, the guests will receive a booking confirmation email. The email will have the title booking confirmation which confirms the tour is booked. Attached to the confirmation is other relevant booking information. Our booking conditions stress to please read the information carefully.
It is the guests’ responsibility to be at the meeting point on time. We will not wait if guests are not at the meeting point at the right time. Our meeting points are: the Camp Ripan hotel reception, Tourist information office in central Kiruna and Icehotel reception.
Booking deposits are non-refundable. Therefore no refunds will be given regardless of the circumstances. Nevertheless, in certain conditions, Husky Tours may accept booking changes. However, Husky Tours is not obliged to make any changes. Thus changes remain at the full discretion of Husky Tours.
To confirm and/or accept late booking made within 45 days of the start of the tour Husky Tours requires immediate payment.
Please note the booker must be at least 18 years of age to make a valid booking.
In case Husky Tours cannot accept a booking, the guest will receive a refund.
Terms of payment:
For our longer tours, guests will receive an email titled deposit or confirmed upon receiving the 25% non-refundable deposit. Husky Tours will send an email reminder 45 days prior to the start date. Consequently Husky Tours needs to receive final payment no later than 45 days prior to the start of the trip. Furthermore, we reserve the right to cancel the tour if final payment is not on our account within 30 days of the start of the trip.
In case of a cancellation, the deposit is not refundable. Forms of payment that we accept: all major credit cards, PayPal, IDEAL, SWISH or bank transfer. We accept payments in Swedish Kroner (SEK). Currency conversions or bank costs will be at the expense of the guests.
Own risk and liability:
The guests engage in all Husky Tours’ activities at their own risk. It is the responsibility of the guest to realize their own limitations and physical fitness before booking any of the tours offered.
Husky Tours disclaims any responsibility for any loss, accident, injury, damage, sickness or any other event beyond Husky Tours’ control. Husky Tours requires all guests booking with Husky Tours to have sufficient medical and travel insurance including winter sports!
Guests have the option to borrow warm clothing (shoes, overalls, hats, mittens) at no extra costs. It is the guests’ responsibility to take care of the gear. Loss or damage to our gear will incur a cost for replacement.
On our longer trips, each guest will receive a sled with sled- bag. The guest is responsible for the well-being of the sled and the sled-bag. In the event of any damage to the sled or sled-bag the guest will incur an access fee of 1500 Swedish Kronor.
Most importantly all guests need to pay attention to safety guidelines and follow instructions given by the dog mushing guide. Failing to do so can result in severe danger and injury to the guest, other guests, and/or dogs. The consequence the guest will face is exclusion from the tour without the right for compensation of any kind or refund.
Furthermore, guests that face exclusion from the tour face all charges at their own cost. (In this event we will escort the guest to the nearest town and is no longer Husky Tours’ responsibility).
The guidelines of how to drive a sled are for the best interest of the dogs and fellow guests. We therefore expect all guests to listen and pay close attention to the instructions!
Agreement between Husky Tours and the Guests:
We consider all guests (including any persons who is added or substituted at a later date), whether booking via our booking page, by website, by Facebook, by email, in person, by telephone, or by any other means, to agree to the following booking conditions when booking a trip with us:
1. they have read and accepted our booking policy, cancellation policy and tour information.
2. they understand and fully accept the risks involved in a Husky Tour.
3. they participate in a Husky Tour in good physical and mental health. (For any pre-existing medical conditions please contact us)
4. the person making the booking confirms that he/she is at least 18 years old and has full authority to make a booking based on these booking conditions on behalf of all persons named on the booking form and confirms that all such persons are fully aware of and accept these booking conditions.